DAY 1 – Monday 2 May – 15:30-17:00
SwissTech | Room 1C | Level Garden
Jacobo Quintanilla – @jqg
Send @jqg your questions for the panel and follow the conversation on Twitter using #T4D2016 and #commisaid
Today, with more mobiles phones than people in the world, how are local communities having a say in the relief of their own countries? How are humanitarian organizations currently engaging with, and being held to account by, communities? And, very critically, can technology create a false sense of engagement and accountability? Eighteen months of research on the Philippines post-cyclone Haiyan relief efforts seems to suggest so as aid agencies failed to make substantive corrections based on people’s feedback.
Complex emergencies, however, from Yemen to Ukraine to the Central African Republic, raise specific challenges: insecurity and limited physical access, restoring disrupted energy and telecommunications infrastructure, communities’ limited access and skills to use technologies, data protection and the ever-presence of rumors, misinformation, and propaganda are the norm.
Delivering assistance and assessing its reach and effectiveness is increasingly becoming more challenging for humanitarian organisations. Collecting data and engaging with communities can also make local populations and aid agencies susceptible to digital surveillance and data breaches. How can the humanitarian sector be better prepared to “Do No (digital) Harm”? And looking ahead, how is the global communications landscape going to change over the next five years and where does that leave the aid world?
This panel will discuss these and other critical issues, and will highlight concrete initiatives, obstacles and (missed) opportunities for partnerships in the 21st century.
- Katie Drew, Emergency Lab Manager, UNHCR Innovation, @KatieDrew2000
- Amy Rhoades, Community Engagement Programme Manager, IOM, @iomcwc
- Rahel Dette, Research Associate, Global Public Policy Institute (GPPi), @raheldette
- Jonathan Corpus Ong, Lecturer Media and Communication, University of Leicester, @jonathan_c_ong
- Jennie Phillips, Doctoral Fellow with the Citizen Lab, University of Toronto, @drchangelove
- Ethics, Innovation and Information Ecosystems
- Complex Emergencies 2.0: Dumb Phones, Smart People and the Art of Humanitarian Communications
- Challenges for Humanitarian Technologies in Insecure Environments
- Appealing to Agencies in Only 140 Characters?
- Guidance for Developing a Local Digital Response Network (DRN)